Welcome to Ernest Gadgets. By accessing our website (www.ernestgadgets.com) and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully.
1. General Conditions
- We reserve the right to refuse service to anyone for any reason at any time.
- By using this site, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian.
2. Pricing and Availability
- Market Fluctuations: Due to the nature of the tech market and fluctuating exchange rates, prices for our products are subject to change without notice.
- Stock Levels: We make every effort to display accurate stock levels. However, “Limited Time Stock” items may sell out before the website updates. In such cases, we will offer a full refund or an alternative product.
- Errors: In the event a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel any orders placed for that product.
3. Payment Terms
- We accept payments via bank transfer, debit/credit cards, and secure online gateways (e.g., Paystack/Flutterwave).
- Orders will only be processed once payment is confirmed. For “Pay on Delivery” (where applicable within Lagos), customers must verify the item before the dispatch rider leaves.
4. Shipping and Delivery
- Lagos Delivery: 1 – 2 Business Days.
- Nationwide Delivery: 3 – 5 Business Days.
- Pickup: Customers can choose to pick up orders at our physical branches:
- Ikeja: Glory Plaza, 15 Olayeni Street, Computer Village.
- Agege: Shajim Plaza, 1 Shitta Street, Cement.
- Ernest Gadgets is not responsible for delays caused by third-party courier services.
5. Warranty and Returns
- New Products: Carry the standard manufacturer warranty.
- UK-Used Products: We offer a specific [Insert Number, e.g., 7-day] testing warranty. This covers hardware defects but does not cover physical damage, liquid damage, or software bricking due to unauthorized rooting/jailbreaking.
- Returns: Items must be returned in their original packaging with all accessories and the original receipt.
6. Limitation of Liability
Ernest Gadgets shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Ernest Gadgets has been advised of the possibility of such damages.
7. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
8. Contact Information
Questions about the Terms of Service should be sent to us at:
- Email: support@ernestgadgets.com
- WhatsApp: +234 (813) 154 – 0754
- Address: Glory Plaza, 15 Olayeni Street, Computer Village, Ikeja, Lagos.
