Buying high-end electronics should be an exciting experience, not a stressful one. We have implemented industry-leading security measures to ensure that your data, your money, and your person are always protected when shopping with us.
1. Physical Safety (In-Store Shopping)
We know that navigating Computer Village can be overwhelming. To ensure your safety:
- Safe Zone: Our shop is located inside Glory Plaza (15 Olayeni Street), a secure, professional building with dedicated security personnel.
- Avoid “Middlemen”: We advise all our customers to ignore “touts” or “street engineers” at the entrance of the market. Walk directly into our plaza to ensure you are dealing with official Ernest Gadgets staff.
- Direct Testing: Never pay for a device on the street. Test your gadget in the comfort and safety of our air-conditioned office before completing your transaction.
2. Payment Security
Your financial information is never stored on our servers.
- Encrypted Transactions: Our website uses SSL (Secure Socket Layer) Encryption to protect your details. You will see a “padlock” icon in your browser address bar.
- Trusted Gateways: We partner with Paystack and Flutterwave, the most secure payment processors in Africa, to handle all card transactions.
- Verified Bank Transfers: When paying via transfer, ensure the account name matches Ernest Gadgets or our officially designated representative.
3. Product Authenticity (Anti-Scam)
The biggest “safety” concern in tech is buying a “clone” or a stolen device.
- IMEI & Serial Verification: We encourage every customer to check the IMEI or Serial Number on the official Apple or Samsung websites before leaving our store.
- Clean History: We do not buy or sell “blacklisted” or iCloud-locked devices. Every pre-owned item undergoes a rigorous 20-point diagnostic check.
- Security Seals: All our products come with an Ernest Gadgets Security Seal. Do not accept an item if this seal is broken or tampered with.
4. Data Privacy
We value your privacy as much as our own.
- Data Wiping: If you trade in your old phone, our engineers perform a professional “Military-Grade” data wipe to ensure your old photos and messages can never be recovered by the next owner.
- No Third-Party Sharing: We will never sell your email or phone number to marketing agencies. Your contact info is strictly for order updates.
Safe Shopping Checklist
- Check the URL: Ensure you are on
www.ernestgadgets.com. - Verify the Location: Our only official Ikeja branch is at Glory Plaza.
- Request a Receipt: Never leave without a physical or digital receipt featuring our company stamp.
- Confirm the Price: If a price seems “too good to be true” on the street, it is likely a scam. Stick to our official price list.
Report a Concern
If you notice any suspicious activity or someone claiming to represent Ernest Gadgets outside our official channels, please report it immediately:
- Hotline: +234 (813) 154 – 0754
- Security Email: safety@ernestgadgets.com
