At Ernest Gadgets, we want your shopping experience to be as smooth as the tech we sell. Whether you’re curious about our delivery times, warranty policies, or where to find our stores in Ikeja and Agege, you’ll find everything you need right here. If your question isn’t covered, our team is always just a call away!
We have two convenient locations in Lagos:
Main Office: Glory Plaza, 15 Olayeni Street, Computer Village, Ikeja.
Branch Office: Shajim Plaza, 1 Shitta Street (Off Dopemu Road), Cement, Agege.
You can reach us via phone at +234 (813) 154 - 0754 or +234 (906) 816 - 3128. You can also email us at support@ernestgadgets.com for technical help or info@ernestgadgets.com for general inquiries.
Yes. At Ernest Gadgets, we deal exclusively in 100% genuine smartphones, laptops, and accessories from top global brands. Every product comes with a quality guarantee
Absolutely! You can place your order through our website and choose to pick it up at either our Ikeja or Agege office to save on delivery fees.
Yes, we provide nationwide shipping across Nigeria. We use reliable courier services to ensure your gadgets reach you safely and quickly, no matter your state.
Deliveries within Lagos typically take 1–2 business days. For orders outside of Lagos, please allow 3–5 business days depending on your specific location.
Yes! Once your order has been dispatched, we will send you a tracking number and a link via email or SMS so you can monitor its progress in real-time.
Our delivery partners will attempt to contact you via the phone number provided. If you're unavailable, they may reschedule for the next business day or you can arrange for someone else to receive it on your behalf.
Yes, we do. If you are looking to equip your office with laptops or tablets, please contact info@ernestgadgets.com for a custom wholesale quote.
Of course! If you pick up your gadget at our Ikeja or Agege office, our technicians will be happy to help you with the initial setup, including SIM activation and basic configurations.
We accept secure bank transfers and major debit/credit cards through our encrypted online payment gateway. For in-store pick-ups, we also accept POS payments.
Yes, most of our electronic devices come with a manufacturer’s warranty. Please check the specific product description or ask our team for the warranty duration of your item.
We occasionally offer trade-in deals. Please visit our main office at Computer Village, Ikeja with your device for an inspection and valuation by our technicians.
If you experience any issues, please contact support@ernestgadgets.com immediately. We will guide you through our hassle-free return or repair process in line with our return policy.
Our phone lines are open during business hours, but you can send an email to support@ernestgadgets.com 24/7, and our team will get back to you as soon as possible.
Yes, our expert technicians at the Glory Plaza, Ikeja branch provide professional repair services for smartphones and laptops, regardless of where they were purchased.
Our website is updated in real-time. If a product is listed as "In Stock," it is available at one of our warehouses. If it's "Out of Stock," you can sign up for an alert to be notified when it returns.
Yes, it is completely safe. Our website uses SSL (Secure Socket Layer) encryption, which means your card details are never stored on our servers and are handled by licensed payment processors.
We offer a 7-day return window for products that have a factory defect. The item must be returned in its original packaging with all accessories included to our office at 15 Olayeni Street, Ikeja.
You can cancel your order within 2 hours of placement by calling +234 (813) 154 - 0754. Once the order has been dispatched for delivery, it can no longer be cancelled.
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